How long does it take to process my order?
    All orders are processed within 24 hours.

        When will I receive tracking information?

        One day after your order is shipped, you will receive a notification with your tracking number. If you do not receive your tracking number within 7 business days, please contact us!

        How long does it take to receive my order? (There are further delays due to summer holidays, please see exact timing at the checkout)

        • Deliveries within the Netherlands take 2-4 working days.
        • Deliveries within EU take 5-10 working days.
        • International deliveries may take 15-30 working days. In some countries, customs are often responsible for delays. We recommend that you keep an eye on your tracking number.

        Explanation: Additional costs or delays may occur in international deliveries.

        • Orders may have to be cleared in your country.
        • Before ordering, please check if your order will lead to import duties, taxes or otherwise.
        • We are not responsible for delays caused by the customs service in your country and they do not justify a refund request or negative comments.


        We sincerely hope that you will not have any additional import costs or customs clearance delays.

        How can I cancel my order?

        You can cancel your order within 24 hours after your purchase.